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CoalaWeb's Terms and Conditions

Written by Steven Palmer Wednesday, 06 June 2018

Table of Contents

  1. Overview
  2. Purchasing an extension
  3. Payments
  4. Warranty
  5. Support
  6. Refund policy
  7. Termination
  8. Copyright and Ownership
  9. Software license
  10. How To Contact Us
Last updated on the 6th of June 2018


Buying or using CoalaWeb products or services implies that the user/customer has both read and accepted these Terms and Conditions. CoalaWeb reserves the right to modify or change the current Terms and Conditions without prior notice.

Purchasing an extension

Purchasing an extension will grant you full access to the extension's latest version and updates and premium support for the term of the subscription purchased. By purchasing an extension, you agree that:

  • All GPL extensions by CoalaWeb are released as Open Source GNU GPL v3.0 license releases and as such there are no other limitations or in other ways conditions beyond those stated as per the GNU GPL v3.0 license.
  • There is no warranty or in any other way any form of liability on the side of CoalaWeb.
  • CoalaWeb reserves the right to offer discounts or permanent price changes at any moment, without prior notice.

Once your subscription has expired you can still use the extension without restrictions. You can keep installing the version that you have downloaded from or website, on any website. Extension updates or premium support will no longer be provided unless you renew your subscription.

The number of downloads is not limited, however users may not share their accounts. Sharing or other methods which allow for multiple, simultaneous downloads (and thereby affect the performance of this web site) are strictly forbidden and may result in termination of the support, account and updates that came with your purchase.


Payments can be completed through the PayPal payment system.

Don't have a PayPal account? No problem just use PayPal's Pay with Debit or Credit Card option! More Info


CoalaWeb products are provided 'as is' without warranty of any kind, either expressed or implied. In no event shall the juridical person of CoalaWeb be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use CoalaWeb products.

We cannot guarantee that our products or services will function with all 3rd party Joomla! extensions as there is currently no certification process for such extensions. All of the products are designed for the latest version of Joomla!, but we can give no guarantee that the products will run with future versions of Joomla!.


Pro Subscribers

Customers that purchased a subscription, can access and request support on the Pro section of the CoalaWeb forum for a period of the term of the subscription purchased, for the purchased extension(s). After the term of the subscription expires the right to request support on the Pro section of the CoalaWeb forum also expires.

Core Users

Users that download and use our Core (Free) extensions or Core (Free) versions of our extensions, are not entitled to any support by CoalaWeb, however support to users of the free versions is given on a voluntary basis through the free (community) sections of the CoalaWeb forum.

CoalaWeb reserves the right to limit and or cancel support in the following situations:

  • Unacceptable behavior by the client; such as bad language, racism etc.
  • Breaches of the Terms and conditions.
  • Continued out of scope issues that can not (or should not) be resolved by CoalaWeb.
  • The client is not cooperative in providing additional details on the issues raised.
  • Any other action deemed inappropriate by CoalaWeb.

Refund policy

Due to our business dealing entirely in electronic goods it is not possible for us to issue a refund once you have logged in. Should our records show that you have not logged and or downloaded any products, then we will be happy to provide a full refund. For more details please read our refund policy.

If you redistribute our extension in any way or form, your subscription will be canceled and you forfeit the right to a refund.


We reserve the right to terminate your access to any or all of our products and services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the products, website or services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the products, website or services.

Copyright and Ownership

The customer may not claim intellectual or exclusive ownership to any CoalaWeb products, modified or unmodified. All products are and remain the property of CoalaWeb except where the ownership clearly lies with other parties (such as for third-party libraries). CoalaWeb respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us about the matter.

Software license: GNU/GPL V3

CoalaWeb extensions are licensed under the terms of the GNU General Public License v3.0 (read the full details Here). You are authorized to make any necessary modification(s) to the products to fit your purposes. Redistribution of the original or any modified version must always be done in accordance with the GNU GPL license. In this case, you must also not change or remove the copyright information in the header of the xml descriptor file or the php file. Please contact us if you have any requirements that are not covered by these terms.

Additional Terms according to Section 2 of GNU/GPL V3

These additional terms refer to CoalaWeb and its Software/Applications/Programs/Extensions (hereinafter referred to as Extensions) and any updates to aforementioned Extensions.

"CoalaWeb" and all of the Extension names (non-generic) are trademarks of CoalaWeb. The licensing of the Extensions under the GPL does not imply a trademark license. Therefore any rights, title and interest in our trademarks remain entirely with CoalaWeb.

Except as expressly provided herein, no trademark rights are granted to any trademarks of CoalaWeb. Licensees are granted a limited, non-exclusive right to use the CoalaWeb logo in connection with unmodified copies of the Extensions.

If the licensee distributes modified copies of the Extensions, he/she has to:

  • Replace/remove all terms, images and files containing the term "CoalaWeb", any of the Extensions names and CoalaWeb logos.
  • Remove any code which causes connection to or any kind of load of servers managed by CoalaWeb.
  • The term "CoalaWeb" and any of the Extension names have to be removed from all visual outputs (front-end and back-end).
  • The copyright notices within the source code files must not be removed and have to be left fully intact.

In addition, licensees that modify the Extensions must give the modified Extensions a new name that is not confusingly similar to the original name and may not distribute it under the name "CoalaWeb".

The name "CoalaWeb" or any of the Extension names must not be used to endorse or promote products derived from the original name without prior written permission of CoalaWeb.

If any provision of this agreement is held to be unenforceable, it does not excuse you from the conditions of this License. If the licensee cannot distribute so as to satisfy simultaneously his obligations under this License and any other pertinent obligations, then as a consequence he may not distribute the Extensions at all.

You agree, that you will not hold the developers and or owners of CoalaWeb extensions liable for any loss or expenses incurred to you or others resulting from the use of CoalaWeb extensions.

How To Contact Us

Should you have other questions or concerns about these terms and conditions, please send us an email at


We will be glad to help you with any general or technical questions.