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Total visitor display totally wrong

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Total visitor display totally wrong

Hi,
I use a long time this extension. recent days it display online visitor "0" and display noone online. I tried something on control panel.

I turned:
Remove Duplicates : Yes
Auto DB Cleanup : Yes
Records to Keep
This month +1 week

and saved it. after then I turned again these settings to no and save. but each time when I saved my totally visitor increased insanely. nothing changed. after than I repair my db tables and fixed. now it began to count the visitors.

but my totally visitors was "395306" but now it displays "104102406".
when I click to export csv reports it displays "395445" tht is true number. but module display its "104102406"

how could I fix this issue?

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Total visitor display totally wrong

Moderator

What version of Traffic are you using?

It sounds like your database tables may have become corrupted possibly due to the amount of entries.

The changes you have made are a good idea:
Auto DB Cleanup : Yes
Records to Keep: This month +1 week


To fix the other issues I recommend:
1. Using the Purge button which will clear all the tables of data (This will remove all the current records if you want to try and keep them let me know and I will explain more about things you can change in the database).
2. Repair your database tables again.
3. Use the Component configuration option called Preset Counter to add your total 395306
4. Clear your Joomla cache

After you clean start and with the Auto DB Cleanup on you should have any more issues.

Let me know how it goes.


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

Last edit: 3 years 9 months ago by Steven Palmer.

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Total visitor display totally wrong

yes,
I did it, it works thanks. but I'm showing my visitors this month and now it shows just 1-2 visitors. it should be 5000 visitors since june 1. is there a way to fix this. I want to add some visitors to this month

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Total visitor display totally wrong

Moderator

Great I'm glad that worked.

Only the Total can be altered as the other counters such as this week or month are dynamically generated based on the currently stored visitors.

Cheers


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

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