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SOLVED Problem after upgrading to joomla 3.6.4

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SOLVED Problem after upgrading to joomla 3.6.4

Hi and thanks for the great extension.
I'm having a problem with the module CoalaWeb Contact Core.
After upgrading to joomla 3.6.4 i ran the coalaweb contact upgrade from 1.0.7 to 1.0.8 and had an error message.
The module was still working but I couldn't access the backend module configuration.
So I uninstalled and reinstalled the module, but the problem is still there. When I try to access the module configuration I firstly see the normal page but then after one second I get a blank page with a dropdown list on the top left area and I can't do anything then.



Any advice on how to fix this?

Thank you very much for any help

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Last edit: 3 years 9 months ago by giodeni.

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Problem after upgrading to joomla 3.6.4

Moderator

Hi,


It sounds like you are suffering from a know issue when updating to one of the latest version of Joomla.

In some cases the backend module edit doesn't work or shows a white screen after upgrading Joomla.


The fix is easy make sure clear your browser's cache and your Joomla! cache this will allow the new javascript files to catch up.

You can read more here docs.joomla.org/j3.x:can't_edit_modules_after_update_to_3.6.3

Thanks,

Steve

PS. I'm currently working on the Forum template so some parts may not work as expected.


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

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SOLVED Problem after upgrading to joomla 3.6.4

Hi Steven,
that fixed the problem. now everything works great!
For anyone who's facing this issue, I just cleared my browser cache.
Thank you again for this brilliant extension

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SOLVED Problem after upgrading to joomla 3.6.4

Moderator

Great I'm glad that's fixed and also that you like CoalaWeb Contact ;)

Cheers,

Steve


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

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