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[Solved] Many issues with CoalaWeb Contact

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[Solved] Many issues with CoalaWeb Contact

Hello.
I'm using JOOMLA 3.4.8 and i'm trying to set my COALAWEB CONTACT Module. But i gave many issues.
My website isn't live for the moment.

1/ All the text fields are in UPPERCASE.
2/ In the DATE label, instead of "calendar" , i have "COM_CWCONTACT_DATE_HINT"
3/ I didn't find where to change the "Phone No" Label
4/ When i do some email test (reservation) :
The Phone number doesn't appear in the email
I have 'NAME" (label) for the date réservation
Instead of having the name of the chosen "occasion", i have "MOD_CWCONTACT_FIELD_DISPLAY_OCCASION_LABEL: two"

5/ I don't receive any other test emails if I use the same email. I have to try with another email address.

Could you help me please?

Best regards

Chris

Last edit: 4 years 6 months ago by Steven Palmer.

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Many issues with COALAWEB CONTACT

Moderator

Hi Chris,

Lets start with what is exact version of CoalaWeb Contact you using?
Is your site multilingual?
Did you install and setup CoalaWeb Contact your self or did someone else?
Did you get CoalaWeb Contact with a template?

All the text fields are in UPPERCASE.

This will be caused by your template CSS

I didn't find where to change the "Phone No" Label

By default CoalaWeb Contact doesn't come with a Phone No input field are you talking about a custom field that has been setup as Phone No?

Lets start with those question because I have a feeling your template has a template override for CoalaWeb Contact which is causing these issues.

Thanks,

Steve


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

Last edit: 4 years 6 months ago by Steven Palmer.

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Many issues with COALAWEB CONTACT

Hello Steven.

Thanks for your quick answer.
And forgive my english ! (I'm from France)

I bought a template with COALAWEB CONTACT included and installed.

I'm using this one :
Currently Installed
Type: Core
Version: 1.0.3
Release Date: 2015-12-03

And yes, i have a "phone No" input Field.

I can't send you a file in attachment, it seems that it doesn't work, whatever the size of my file is.

Many thanks

Chris

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Many issues with COALAWEB CONTACT

Moderator

Hi Chris,

No problem about your English ;)

So whats happened is the creator of your template has put a template override in their template to customize CoalaWeb Contact but it sounds like they haven't updated their code to accommodate the latest versions of CoalaWeb Contact (there have been a lot of changes recently) this would explain the language file issues as well.

Lets check just to be sure:
Can you look inside the following folder for a mod_coalawebcontact folder:

templates -> YOURTEMPLATE -> html

If you have this folder unfortunately I can't help you with their override I recommend contacting the template developer and asking them to update there code to take into consideration the latest updates to CoalaWeb Contact.

Options:
Install the version of CoalaWeb Contact that came with the template (that will be the one that works with their override)
Contact the template developer and ask them to update their code.
I also recommend having a look in the override file as they may have hard coded text into the file such as labels etc.

Cheers,

Steve


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

Last edit: 4 years 6 months ago by Steven Palmer.
The following user(s) said Thank You: kriistoff

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Many issues with COALAWEB CONTACT

Yes I have this folder .

I will try to get some help by contacting the creator of the template.

Many thanks

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Many issues with COALAWEB CONTACT

Moderator

I think thats your best option because the latest versions of CoalaWeb Contact have a lot of improvements and new features.

I will be traveling for the next few days so if you have any further questions there will be a delay in my answers but I'll answer as soon as I can ;)

Cheers,

Steve


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

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