I installed the Basic Version of the Contact Component on my development server. Everything worked fine and i think this is a very good component! Bu after i transferred the webpage to another server (using Akeeba Backup) the page that shows the module for the contact form is not showing. When i disable the module it suddenly works again.
Do you know what causes this issue?
Thank you for replying. I have activated the module and error reporting as you suggested. To my knowledge there is no error message being displayed.
You can check here:
This is the page that is currently not working because the module is activated.
Can i somehow install the component again? Maybe the problems come from the transfer.
I tried to install it again and the message:
«Unable to install, needs PHP 5.4 or higher» popped up. I checked and the hosting of the new server runs on PHP 5.3.29.
No wonder it does not run...
So i need to either ask my customer to update his hosting or i need to find another component.
Thank you very much for your quick help and sorry for bothering you with (what was obviously) not your components fault.
Ahhh OK so the PHP error message would have been a reference to a missing PHP function and your development server must have had at least 5.4.
Normally changing a PHP version is quite easy and all the hosting providers I have worked with have guides relating to it. In cPanel for example its normally just a case of clicking the PHP Configuration and selecting what version you want and most offer 5.5 these days.
Just a bit more back ground info to help convince your client, PHP 5.3 has been considered obsolete since August 2014
Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.