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I will be releasing a separate Joomla 4 version for each of my extensions and I'm aiming to have some ready in the next few weeks but this will also depend on any bugs that arise in the Joomla core code as more users staring using it.

Steven Palmer

Custom field values don't get submit or sent

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Custom field values don't get submit or sent

Hi,

We're using CoalaWebContact on our Joomla site and the contactform can be successfully submitted but all of the entered values don't get sent.
We're just getting the labels as values too. What can be the cause of this and is there a quick fix for this.

Many thanks in advance

Chris

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Custom field values don't get submit or sent

Moderator

Hi Chris,

I have a few questions:

  • What version of CoalaWeb Contact are you using?
  • What version of Joomla are you using?
  • Have you been using CoalaWeb Contact very long?
  • Are you using a language other than English?
  • Is your website multilingual?
Thanks,


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

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Custom field values don't get submit or sent

  • Currently Installed Type: Pro Version: 1.1.9 Release Date: 2021-01-10 Latest Release Version: 1.1.9
  • Joomla! 3.9.18 (that's what it says in the statusbar)
  • Yes 7 languages
  • Yes 12 countries

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Custom field values don't get submit or sent

Moderator

I have more questions:

  • How are you displaying the contact form? Through one of the modules or the plugin?
  • Have you created the custom fields through the component "Custom Fields" section (Not the component options)?
  • Have you installed any language packs for CoalaWeb Contact?
  • Have you created any language overrides?
  • Have you created any template overrides?
Thanks,


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

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Custom field values don't get submit or sent

  • Via modules
  • Via CoalaWeb Contact Pro [ Custom Fields ], so yes via components
  • Well now I have to circumvent the lack of working custom fields, before we hadn't
  • No we do have modules used in more than one country with the same language
  • No templates were overridden, as far I know and can see

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Custom field values don't get submit or sent

Moderator

Hi again,

So it was working in the past? Can you think of something that has changed? If you give me temporary admin access I can take a look for you just send the details to
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and I will run some tests.

Thanks,


Hi! I'm Steve the founder and head developer of CoalaWeb design studios. I'm an avid supporter of open source projects and the GPL license.

Please Log in or Create an account to join the conversation.

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